Gala Casino Review
In this impartial Gala Casino review, we explore the bonuses, games, and features of this well-known provider. So read on to find out if Gala Casino suits your needs.
4.4 / 5
Spend £10, get a £20 bonus + 30 Free Spins
18+. New customers only. Min deposit & spend £10 to get £20 bonus (40x wagering, selected games). 30 Free Spins (value £0.10 each, selected games). Bonus & Free Spins valid for 7 days. Payment restrictions & T&Cs apply.. T&Cs Link | Begambleaware.org
Gala Casino Jackpot Games, Slots, & Table Games
Gala Casino has an extensive collection of regular and jackpot games with diverse themes and unique in-game features. Uncover excitement as you navigate adventurous slots like the Dynamite Drop, with its 243 ways to and a max cash prize that reaches an incredible £250,000.
Also, you can feel the thrill of the Big Banker Slot, an extraordinary game with 4 reels, quadrupling the features, win ways, and the fun. Dare to challenge the dragon in Fiery Wilds and you might lay claim to a £250,000 cash prize guarded by the creature itself.
It also delighted us to find progressive jackpot Megaways slots – so if big prizes are what you’re after, Gala Casino is tough to beat.
Quality gaming is at the heart of Gala Casino. Its collaboration with renowned software providers like Big Time Gaming, 4ThePlayer, Play’n GO, NetEnt, Blueprint, Inspired, Pragmatic Play, and Yggdrasil guarantees sophisticated graphics, seamless gameplay, and innovative features.
As a result of this partnership, Gala Casino’s portfolio spans from classic slots reminiscent of old land-based fruit machines to innovative Megaways slots offering up to 1,000,000 ways to win.
Further adding to the allure are the Progressive Jackpot Slots, where a portion of every bet contributes to a shared pool, triggering a mini-game that could lead to winnings worth millions. While Gala Casino could further diversify with the inclusion of animated, 3D, and virtual reality games, the vast array of slot types still positions it as a compelling choice among new casino sites.
The list includes renowned titles like Big Bass Splash, Starburst Touch, Bonanza, and Rainbow Riches Pick N Mix, each promising an exhilarating gaming experience.
As part of the new casino site landscape, Gala Casino has carved its niche, particularly amongst slot enthusiasts. By offering plenty of games with unique features, innovative mechanics, and substantial win potential, it serves up premium slot gameplay.
What’s more, it has multiple versions of blackjack, roulette, and other table game classics – many of which are live dealer games.
Live Dealer Games at Gala Casino
Gala Casino offers the ultimate live casino experience. Imagine feeling the adrenaline rush of a traditional casino right on your screen. With a range of live games, such as Blackjack, Baccarat, Monopoly Live, Casino Hold’em, and Roulette, you’re transported straight to a high-quality casino experience.
Other Gambling Games
Looking for something different from the usual casino games? Gala Casino offers a unique twist. Explore the exciting world of Slingo, a creative fusion of slots and bingo that’s sure to captivate. Additionally, Gala Casino provides a variety of virtual scratchcards for you to try your luck with – all of which are available on mobile.
Mobile Gala Casino Games
Gala Casino’s dedicated mobile app (available on Android and iOS devices) makes sure that your favourite games (the desktop selection is the same as the mobile app ) are always a tap away. It’s secure, user-friendly, and available on both Android and Apple devices. So, whether you’re commuting or simply lounging on your couch, you can enjoy a thrilling gaming session whenever you want.
Are Gala Casino, Gala Bingo, and Gala Spins the Same Site?
Gala Casino, Gala Bingo, and Gala Spins aren’t the same site. However, they all belong to the same brand. As a result, you can enjoy playing at any of the sites once you’ve signed up with one of them.
Gala Casino Maximum and Minimum Betting Limits
At Gala Casino, there are diverse betting limits that cater to different playing styles and budgets. For example, you can start low on slot games with bets as low as £0.01 or raise the stakes with high maximum bet limits on games like blackjack and roulette, which range from £1,000 to £5,000 per stake.
Gala Casino Customer Support
At Gala Casino, dedication to exceptional customer support is paramount, mirroring the excellence observed in industry leaders. Our thorough evaluation of their service across different times and channels reveals a commitment to rapid and quality support.
- Social Media Support: Embracing modern communication, Gala Casino offers swift support through Facebook Messenger, Twitter, and Instagram, boasting an impressive average response time of just 5 minutes.
- Live Chat: Available 24/7, the Live Chat feature ensures immediate assistance. Response times are notably quick, with almost instant replies during off-peak hours and a brief 5-minute wait during busier periods.
- Email Assistance: For less urgent enquiries, email support is a reliable option, with responses thoughtfully provided within 24 hours.
The level of assistance from Gala Casino’s support team is consistently high, effectively addressing both urgent and routine queries with detailed, helpful solutions. Despite the expected short delays at peak times, the efficiency of their customer service remains commendable.
While Gala Casino’s FAQ section may seem lacking in depth, the help centre more than compensates with its easy navigation and wealth of information. It’s brimming with valuable insights into bonuses, payments, and account verification processes.
This comprehensive resource ensures you have all the knowledge at your fingertips, even without telephone support. The blend of direct support options and self-help resources positions Gala Casino’s customer service as both comprehensive and responsive, tailored to meet your needs promptly.
Gala Casino Licensing, Safety, and Trustworthiness
We found that Gala Casino prioritises your online safety and ensures a trustworthy gaming environment. Operated by LC International Limited, Gala Casino is licensed and regulated in Great Britain by the Gambling Commission under account number 54743.
How We Tested Gala Casino
Our goal is to offer you a dependable and impartial resource for your casino selections. Our evaluation method is detailed and rigorous, encompassing every aspect from licensing to game fairness and security measures. We ensure that licenses are up-to-date and scrutinise security protocols to protect your personal information.
Therefore, just like regular customers, we completed the Gala Casino login and claimed its welcome offer to see how the site performed.
Our Findings
To see how well Gala Casino performed as a platform, we used devices such as an iPhone X, Samsung Galaxy S23, and a MacBook Air. Our investigation extended to leveraging Google’s PageSpeed Insights for an objective analysis of website performance. The results were insightful: the mobile version scored 25/100, highlighting a need for significant enhancement in mobile optimisation. Yet, as you can download the Gala Casino app – which works perfectly on iOS and Android devices, this is no issue.
Unfortunately, the site couldn’t process the desktop performance test, which was a setback. Despite these figures, it’s worth noting the site was somewhat slow to load, and navigation could have been smoother.
However, our actual gaming experience at Gala Casino was unaffected by these technical observations. We encountered no glitches while enjoying slots or engaging in live dealer games, which speaks to the site’s operational effectiveness where it truly matters to players.
Gala Casino User Reviews
We found that, as is the case with most casino sites, Gala Casino had a low Trustpilot score. However, from what we could see, the majority of the negative comments were about the lack of wins – not the actual service. Therefore, we checked out reviews that mentioned its services, such as the following:
Chris – Trustpilot (08/02/2023)
“Great selection of games, rtp doesn’t seem great, but not the worst! Customer service excellent up to now, however their withdrawals take forever..requested Monday, still nothing on Wednesday..just keep telling me it’s verified! Frustrating. If they could sort out the withdrawal timescale, would be a good site.” 3/5⭐
What Rating Our Experts Gave Gala Casino
Rating Out of 54.4
- Usability & Design
- Games & Providers
- Bonus & Promotions
Key Features of Gala Casino
- Live Dealer Games
- Top slots
- Various existing player promotions
- Fast withdrawal times
Missing Features of Gala Casino
- No sports betting options
- Doesn’t accept Bitcoin
Who Owns Gala Casino?
Gala Casino is owned by Entain, a leading name in the global sports betting and gaming industry. Established in 2004, the company has a diversified portfolio that includes online casinos, poker rooms, and sportsbooks. Entain operates in over 20 countries and is committed to adhering to local regulations and promoting responsible gaming.
How to Sign up With Gala Casino
Opening an account with Gala Casino is simple and quick. Follow these steps to join:
- Begin by clicking on the ‘Visit Casino’ button.
- You will be redirected to the Gala Casino homepage. Look for the ‘Join Now’ or ‘Sign Up’ button and click it.
- Fill in your personal details, such as your full name, date of birth, and email address, then proceed to the next step.
- Next, provide your contact information, including phone number and residential address. Click ‘Next’ to continue.
- Make a deposit of £20 and spend it on any game of your choice. This qualifies you for the Welcome Offer.
- The Welcome Offer includes a £40 Bonus and 50 Free Spins on the game “Big Bass Bonanza”.
- Ensure to verify your account completely by submitting the necessary documents.
- Lastly, take some time to read and understand the Terms & Conditions associated with the Welcome Offer. After that, you’re all set to enjoy your gaming experience at Gala Casino!
Gala Casino Review: Our Final Thoughts
Gala Casino stands out among new casino sites for its secure, versatile banking options, swift and reliable customer service, and commendable commitment to player safety and trustworthiness. There’s always room for improvement – such as providing sports betting options and no deposit offers. However, overall, it provides an exciting, secure, and enjoyable gaming experience.
So if you want to join a solid, mobile-friendly online casino that spoils you with bonus offers, click the link above to sign up today.
Gala Casino Sister Sites
Other new casino sites that belong to the esteemed Entain group include the following:
- Foxy Games
- Ladbrokes
- Coral Casino
- Gala Spins
- Gala Bingo
- Cheeky Bingo
- Bwin
