Hello Casino is one of the latest entries from the White Hat Gaming Group. Our team of online casino experts has carefully assessed all aspects of this platform to bring you an independent Hello Casino review. Read on to discover how it compares to other new online casino sites in the UK.
Hello Casino Bonuses
Hello Casino welcomes new players with a solid first deposit bonus. When you sign up, you’ll receive a 100% match bonus up to £100, along with 100 free spins on popular slots Gonzo’s Quest or Starburst. This effectively doubles your initial deposit, providing more funds to explore the casino’s games.
In addition to this, you’ll get 500 loyalty points as a bonus on your first deposit. Hello Casino rewards you with points for every £10 wagered, which can later be redeemed for bonus cash. Here’s the breakdown of points you can earn based on the game type:
- Roulette: 0.25 points per £10 wagered
- Blackjack: 0.5 points per £10 wagered
- Scratchcards: 2 points per £10 wagered
- Slots: 2 points per £10 wagered
- Video Poker/Sidebet: 1 point per £10 wagered
Once you’ve accumulated 1,000 points, you can redeem them for £5 in bonus cash to use on any real money games. Plus, Hello Casino runs regular promotions like Sensational Sundays, offering a 30% match bonus on your first deposit every Sunday, perfect for boosting your play at the end of the week.
Compare and Discover: Hello Casino Versus Top UK Casino Sites in 2024
Explore the comparison tables below to see how Hello Casino stacks up against the newest and top-rated UK casino sites in 2024.| Casino | Est. | Rating | No Deposit Bonus | Welcome Bonus | No of Slots | No of Table Games | Min. Deposit | Min. Withdrawal | Max. Cashout | Payout Time | Register Time | KYC Time |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 Hello Casino | 2014 | 4.3 | No | 100% up to £100 & 100 Spins | 1900 | 0 | £10 | £10 | £50000 | up to 72 hours | 2 mins | up to 48 hours |
 ONYX Slots | 2024 | 4.3 | No | 100 Free Spins No Wagering | 679 | 99 | £10 | £10 | £100 | 24 | 1 min | Up to 72 hours |
 Gentleman Jim Casino | 2024 | 4.3 | No | 20 Free Spins No Wagering on Big Bass Splash | 500 | 100 | £10 | £9 | £ | 1-3 days | 1 minute | 48 hours |
 Betano Casino | 2024 | 4.9 | No | 100 Free Spins (No Wagering) & £40 in Bonuses | 1000 | 130 | £10 | £5 | £30000 | Up to 24 Hours | 1 min | Up to 24 Hours |
 Buzz Casino | 2023 | 4.7 | No | £40 Bingo Bonus & 200 Slot Spins | 230 | 0 | £5 | £5 | £1500000 | up to 96 hours | 3 Mins | 2 days |
Hello Casino Jackpot Games, Slots, & Table Games
Hello Casino offers a broad variety of gaming options, including progressive jackpot slots, classic slots, and table games. The casino’s jackpot slots stand out for their high prize pools, with games like Poseidon Ancient Fortunes offering you the chance to win life-changing sums, with prize pots reaching over £18 million.
In addition to jackpot slots, Hello Casino provides a wide range of popular slots such as Book of Dead and Starburst. These classic titles are complemented by a steady influx of new releases, ensuring a dynamic and diverse gaming experience for all players.
Table game enthusiasts will also find a solid selection at Hello Casino, with options like Blackjack and Roulette available. These games are suitable for all types of players, whether you’re playing casually or prefer higher stakes action.
Hello Casino collaborates with leading software providers such as Play’n Go, IGT, and Microgaming, ensuring high-quality gameplay and a varied gaming library, including live dealer options.
Live Dealer Games at Hello Casino
Hello Casino provides an immersive live dealer experience, powered by top software providers like Pragmatic Play and Evolution. The live casino offers a wide variety of popular table games, including Live Blackjack, Live Roulette, and Baccarat, ensuring that fans of traditional card games and roulette are well catered for.
In addition to the classic games, Hello Casino’s live dealer section also features exciting game shows such as Crazy Time and Dream Catcher. These titles add an extra layer of entertainment and interactive fun, making the live casino section appealing to a broad range of players.
With high-definition streaming and professional dealers, the live casino at Hello Casino provides an authentic, real-time experience, bringing the thrill of a brick-and-mortar casino directly to your device.
Mobile Hello Casino Games
Hello Casino provides a fully mobile-optimised platform, accessible on both iOS and Android devices. You can access the site directly from your mobile browser, maintaining the same smooth gameplay without needing to download a dedicated app.
Mobile users can play slots, table games, and live dealer games seamlessly, regardless of location. Whether you’re on a commute or relaxing at home, the platform’s intuitive design ensures fast load times and a responsive interface. You can enjoy Hello Casino’s full range of games on the go with no compromise in quality or speed.
Hello Casino Maximum and Minimum Betting Limits
Hello Casino provides flexible betting limits that cater to all types of players. The minimum bet starts at just £0.10, making it accessible for casual players or those new to online gambling.
For high-rollers, the platform also offers higher table limits, allowing larger wagers. This range ensures that both novice and experienced players can find a betting level that suits their preferences.
Hello Casino Payment Options
Managing your funds at Hello Casino is simple and secure, with a variety of trusted payment methods available. Whether you are making a deposit or cashing out, the process is user-friendly and streamlined to ensure smooth transactions.
Deposit Methods at Hello Casino
Hello Casino provides multiple deposit methods to cater to a wide range of players. You can fund your account using Visa, Mastercard, Skrill, Neteller, NeoSurf, PaySafeCard, and Bank Transfer.
With a low minimum deposit of £10, Hello Casino makes its games accessible to players with varying budgets. All transactions are secure, giving you peace of mind while managing your funds.
Withdrawal Methods at Hello Casino
Withdrawing your winnings at Hello Casino is designed to be straightforward. You must withdraw using the same method you used for depositing, in accordance with Anti-Money Laundering regulations.
E-wallets such as PayPal, Skrill, and Neteller offer the fastest withdrawal times, often processing within 24 hours. For debit card withdrawals, the process may take up to 3 business days.
There are no fees for withdrawals, and the review of your request is typically completed within 24 hours, ensuring a smooth and timely transaction.
Hello Casino’s secure payment options and efficient withdrawal process make it a reliable platform for managing your funds.
| Payment Method | Deposit Available | Withdrawal Available | Processing Time for Withdrawals | Minimum Deposit |
|---|---|---|---|---|
| Visa | Yes | Yes | 1-3 Business Days | £10 |
| Mastercard | Yes | Yes | 1-3 Business Days | £10 |
| Skrill | Yes | Yes | Up to 24 hours | £10 |
| Neteller | Yes | Yes | Up to 24 hours | £10 |
| PayPal | Yes | Yes | Up to 24 hours | £10 |
| NeoSurf | Yes | No | Not Applicable | £10 |
| PaySafeCard | Yes | No | Not Applicable | £10 |
| Bank Transfer | Yes | Yes | 2-5 Business Days | £10 |
Hello Casino Customer Support
Hello Casino places a strong emphasis on providing reliable and accessible customer support. The support team is available 24/7, with live chat being the most efficient way to resolve any issues. Live chat agents are responsive, offering quick, friendly, and helpful responses to player inquiries.
For more detailed queries, you can also contact customer support via email at customerservice@hellocasino.com.
The casino also features a comprehensive Help Centre that includes an FAQ section, which addresses a wide range of common questions. This resource is designed to provide quick solutions, often eliminating the need for direct contact with support, streamlining the overall experience.
- 24/7 Live Chat: Fast and efficient support available around the clock.
- Email: Reach out via customerservice@hellocasino.com for detailed inquiries.
Hello Casino: Licensing, Safety, and Trustworthiness
Hello Casino operates under a licence from the UK Gambling Commission, one of the most respected regulatory bodies in the world. This ensures that Hello Casino complies with strict regulations, safeguarding both the integrity of the platform and player security.
To protect sensitive player data, Hello Casino uses advanced security measures, including 128-bit SSL encryption technology and robust firewall systems. These measures ensure that all transactions and personal information are kept secure and confidential.
Additionally, the use of RNG (Random Number Generator) software guarantees fair gaming outcomes, reinforcing the platform’s commitment to maintaining a trustworthy and transparent environment.
In terms of responsible gambling, Hello Casino offers a range of tools to help manage your gaming habits, including deposit limits, self-exclusion options, and access to external support services. This commitment to player well-being further underscores the platform’s dedication to safety and trustworthiness.
How We Tested Hello Casino
Our testing focused on the platform’s speed, design, and available tools. We conducted performance checks on both desktop and mobile devices to evaluate how quickly pages and games loaded, and how well the site handled real-time interactions. We also explored the site’s design for ease of navigation and how well-integrated its key tools were.
Our Findings
Platform Speed: Hello Casino performed consistently well, with page load times averaging under 3 seconds on both desktop and mobile. The gaming experience was smooth, with no noticeable lag during gameplay or transitions between menus. This ensures quick access to games and a seamless user experience.
Design and Layout: The design is clean and intuitive, with a well-structured layout that enhances usability. Navigation is straightforward, making it easy for users to locate games, promotions, or account settings. The design also adapts well to mobile, ensuring an equally seamless experience without clutter.
Tools and Usability: Key tools, such as account management, deposit/withdrawal options, and responsible gaming features, are easily accessible. The site is designed with user convenience in mind, allowing quick access to the necessary features without navigating through multiple layers, making it suitable for both new and experienced players.
Hello Casino User Reviews
We turned to Trustpilot to see if our findings lined up with those of other users’ Hello Casino experience.
Lola – Trustpilot (17/08/2021)
“Hellocasino has high-quality customer service, I contacted it a couple of times, the guys helped me to quickly resolve the issue. The site looks good. The winnings are paid out.”
4/5 ⭐
Our Expert Rating for Hello Casino
Hello Casino is a top online gaming site with a professional platform and top content. UK players will enjoy the games library, which will suit all table and slots fans alike!
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Usability & Design
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Games & Providers
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Bonus & Promotions
Key Features of Hello Casino
- Secure Site
- Top Brand
- 500+ Games
Missing Features of Hello Casino
- Sports Betting
Who Owns Hello Casino?
Hello Casino is owned and operated by the White Hat Gaming Group, a prominent name in the iGaming industry known for its reliable and secure casino platforms. White Hat Gaming oversees a range of respected online casinos, including 21Prive Casino and Spinyoo.
The group’s extensive experience in providing high-quality casino platforms ensures that Hello Casino operates with the same commitment to safety, fairness, and an excellent user experience.
How to Sign up With Hello Casino
Like what you’ve heard about Hello Casino? Here’s a simple, step-by-step guide to help you start your journey:
- Start by clicking the “Claim Offer” button.
- Provide your first and last name.
- Next, select your gender, enter your birth date, confirm your country, and click “Continue.”
- Now, verify your email address and phone number, select your address from the drop-down menu, and click “Continue.”
- Here, you’ll create your unique username and secure password.
- Don’t forget to accept the terms and conditions (T&Cs), and then press “Continue.”
- Check your email inbox. Hello Casino will send you a link. Click this link to activate your account and claim your welcome bonus.
Note that as part of your registration, you may need to complete a Know Your Customer (KYC) verification process. This procedure involves submitting a photo of an ID card or a utility bill. It’s a standard procedure for gambling sites, helping to comply with anti-money laundering (AML) laws and confirming you are of legal age to enjoy the excitement of online gaming.
Hello Casino: Our Final Thoughts
Hello Casino provides a well-rounded and enjoyable gaming experience, with its generous welcome bonus, diverse game selection, and reliable platform performance. The inclusion of progressive jackpot slots and popular titles like Book of Dead and Starburst ensures that both casual players and high-rollers have something to enjoy.
While the live dealer section may not be as extensive as leading platforms, it offers a solid range of classic and game show titles, providing an engaging experience for players who enjoy the thrill of live gaming.
On the technical side, Hello Casino performs admirably, offering fast load times, an intuitive design, and a mobile-optimised platform that works seamlessly on both iOS and Android devices. The smooth gameplay and easy navigation contribute to an excellent user experience.
With trusted payment options, responsive customer support, and licensing from the UK Gambling Commission, Hello Casino is a reliable and safe choice for UK players. Whether you’re looking for jackpot games, table games, or a smooth mobile experience, Hello Casino delivers quality entertainment in a secure environment.
