Gala Casino Review
Gala Casino is a household name in the UK, backed by Entain (the same group behind Ladbrokes and Coral). I signed up, tested its bonuses, games, and apps, and found a platform that blends daily rewards with a polished live casino and hundreds of top slots. If you’re wondering whether it’s worth joining, here’s everything you need to know.
4.4 / 5
Spend £10, get a £20 bonus + 30 Free Spins
18+. New customers only. Min deposit & spend £10 to get £20 bonus (40x wagering, selected games). 30 Free Spins (value £0.10 each, selected games). Bonus & Free Spins valid for 7 days. Payment restrictions & T&Cs apply.. T&Cs Link | Begambleaware.org
What Gala Casino Offers You in 2025
Gala Casino is part of the Entain group, one of the biggest gaming companies in the world, so it comes with the reassurance of a trusted UKGC licence and decades of industry experience. I tested the site with a small deposit and found a strong mix of slots, jackpots, and live tables, plus daily promotions like the Rewards Wheel and free spins for returning players.
There are over 700 games to explore from leading providers such as NetEnt, Pragmatic Play, and Play’n GO, alongside a polished live casino powered by Evolution. Gala also stands out for its slick iOS and Android apps, which make switching between mobile and desktop play seamless. While the wagering requirements on bonuses can be a little steep, the regular tournaments and jackpots provide plenty of value once you’re in.
Why Play at Gala Casino in 2025?
- Daily Rewards Wheel with free spins, bonuses, and cash prizes
- £40 slots bonus + 50 free spins for new players (T&Cs apply)
- Backed by Entain, the same group behind Ladbrokes and Coral
- 700+ games including jackpots, Megaways, and exclusives
- Evolution-powered live casino with blackjack, roulette & game shows
- Dedicated iOS & Android apps for smooth mobile play
- Fast payouts via PayPal, Visa Fast Funds, and e-wallets
What’s Missing?
- 40x wagering requirement on bonuses is above average
- No dedicated loyalty or VIP programme
- Mobile site can be slow outside of the native apps
- Limited variety of niche/novelty games beyond core slots & tables
- Trustpilot rating dragged down by negative reviews about win frequency
Jackpot Slots at Gala Casino
Jackpots are a major draw at Gala Casino. I found a strong mix of daily drops, network progressives, and Megaways jackpots – including Big Banker Slot, Fiery Wilds, and classics like Dynamite Drop. Some of these cap out at £250,000, while networked titles like Rainbow Riches Pick ‘n’ Mix and MegaJackpots can reach seven figures.
Progressives play out in real time, with a portion of every bet going into a shared pool. Triggering the jackpot round can mean walking away with life-changing sums, putting Gala Casino in line with other major UK operators when it comes to prize potential.
Table Games, Slots & Online Slots at Gala Casino
The slots library is broad, spanning classic fruit machines, branded content, and modern Megaways. I tried well-known titles like Starburst, Bonanza, and Big Bass Splash, alongside newer releases with more complex features. In total, you’ll find hundreds of options powered by leading providers such as Play’n GO, Blueprint, NetEnt, Pragmatic Play, and Yggdrasil.
Table players aren’t left out either. Multiple versions of blackjack, roulette, and baccarat are available, with flexible stakes to suit casuals and higher-rollers alike.
The Live Dealer Section at Gala Casino
For live play, Gala Casino uses Evolution and other major studios. I found over 50 tables, covering the essentials – Blackjack, Roulette, Baccarat – plus game shows like Monopoly Live and Crazy Time. Streams ran smoothly in HD during testing, and dealers were professional and engaging, giving it a land-based feel on mobile as well as desktop.
Game Providers at Gala Casino
One of the strengths here is the variety of software partners. Slots and tables are powered by Big Time Gaming, NetEnt, Pragmatic Play, Yggdrasil, Blueprint, Inspired, and more. This guarantees polished graphics and fair gameplay, as well as regular new releases to keep the lobby fresh.
Mobile Gaming with Gala Casino
Gala Casino has both an iOS and Android app, and you can also play directly in your browser. I tested the app on an iPhone and the browser on a Samsung Galaxy – both mirrored the desktop lobby closely. Load times were a little slower than average on mobile browser (around 8 seconds for slots), but the apps themselves were fast and stable, with full access to games, cashier, and support.
Gala Casino: Minimum and Maximum Bets
Stakes at Gala Casino start from as low as £0.01 on certain slots. Table games such as roulette and blackjack can run much higher, with limits up to £5,000 per round for high-rollers. Under new UKGC rules, players under 25 face reduced maximum stake limits on slots, so your personal cap may differ depending on your age and affordability profile.
Are Gala Casino, Gala Bingo, and Gala Spins the Same Site?
Gala Casino, Gala Bingo, and Gala Spins aren’t the same site. However, they all belong to the same brand. As a result, you can enjoy playing at any of the sites once you’ve signed up with one of them.
Banking and Withdrawals
One of the strengths of Gala Casino is how simple it makes deposits and withdrawals. Whether you prefer e-wallets for speed or traditional debit cards, the cashier covers all the essentials and keeps the process smooth from start to finish.
Payment Options
Deposits are quick and fee-free, with support for Visa, Mastercard, Apple Pay, Google Pay, PayPal, Skrill, Neteller, Payz (formerly ecoPayz), and bank transfers. Most methods have a low £5 minimum deposit and clear instantly, meaning you can start playing straight away. The range isn’t the widest on the market, but it ticks all the boxes for UK players.
Withdrawing Your Winnings
Cashing out is equally straightforward. Gala Casino sets a low £5 minimum withdrawal, which is much friendlier than many rival casinos. In my tests, Visa withdrawals arrived in under 24 hours once my ID documents were verified, putting it ahead of many new UK sites.
| Payment Method | Minimum | Typical Withdrawal Time |
|---|---|---|
| Debit card | £5 | 1–3 working days |
| Visa Fast Funds (debit/prepaid) | £5 | Within 4 hours |
| E-wallets (PayPal, Skrill, Neteller, Payz) | £5 | Within 8 hours |
| Bank Transfer | £5 | 2–4 working days |
E-wallets are the fastest, often clearing within the same day, while Visa Fast Funds can rival them if your bank supports it. Standard debit cards and bank transfers are slower at up to 4 working days, but that’s still competitive for UKGC-licensed casinos. Gala also follows a closed-loop withdrawal policy, meaning your payout goes back to the method you used to deposit. It’s a standard security step, but worth knowing before you choose how to fund your account.
Gala Casino Review: Customer Support and Safety Measures
Customer support is one of Gala Casino’s stronger features. Whether you prefer live chat, email, or even social media, help is available around the clock. In our tests, the team was quick to respond and knowledgeable about both account queries and game-specific issues.
- Live Chat: Available 24/7 with near-instant replies off-peak, and around a 5-minute wait during busy hours.
- Email: A reliable option for non-urgent questions, with responses usually within 24 hours.
- Social Media: Support is also offered via Facebook Messenger, Twitter, and Instagram, with average replies within 5 minutes – faster than many competitors.
The support experience was consistently positive in our testing. While Gala doesn’t provide phone support, the mix of fast-response channels more than compensates. The Help Centre is also well-designed, covering topics like payments, bonuses, and verification with clear, step-by-step guidance.
Licensing, Safety, and Trustworthiness
Gala Casino operates under the strict oversight of the UK Gambling Commission (licence number 54743), ensuring that all games are fair and all player protections are in place. The brand is run by LC International Limited, part of the Entain group – a name well known in the global gaming industry for secure platforms and responsible gambling measures.
To keep your data safe, Gala Casino uses SSL encryption across its site. Games are powered by certified Random Number Generators (RNGs), so every spin and deal is provably fair. On top of that, a suite of responsible gambling tools – from deposit limits and reality checks to time-outs and GAMSTOP self-exclusion – help you stay in control of your play.
Combined with its UKGC licence, these measures mean Gala Casino can be considered a safe and trustworthy site for UK players.
Our Comprehensive Testing of Gala Casino
To make sure our Gala Casino review was accurate and unbiased, we tested the site as real players would. That meant signing up, making deposits and withdrawals, claiming promotions, and trying a wide range of slots, table games, and live dealer titles. We also checked licensing, safety features, and customer support responsiveness to build a full picture of the player experience.
How User-Friendly is Gala Casino?
We tested Gala Casino across multiple devices – including an iPhone X, Samsung Galaxy S23, and MacBook Air – to see how the site performs day to day. The desktop site worked well overall, but we did notice slightly slower load times compared to newer rivals. Independent testing with Google’s PageSpeed Insights confirmed this, with the mobile version scoring just 25/100. While that points to optimisation issues, the dedicated Gala Casino app (available on both iOS and Android) delivers a far smoother experience, with fast load times and reliable performance.
In real gameplay, these technical scores didn’t get in the way. Slots and live dealer games ran smoothly, navigation was straightforward, and we didn’t encounter glitches during testing. The layout could feel a little dated in places, but usability was solid where it mattered most – managing your account, switching between games, and cashing out winnings.
Gala Casino User Reviews
Like many online casinos, Gala has mixed feedback on Trustpilot. The overall score is on the low side, but we found most negative reviews were about losing streaks rather than site features. Comments specifically about service were generally positive – players mentioned fast customer support and reliable withdrawals, though some flagged delays during identity checks.
Here’s a snapshot of real user feedback:
Chris – Trustpilot (08/02/2023)
“Great selection of games, rtp doesn’t seem great, but not the worst! Customer service excellent up to now, however their withdrawals take forever..requested Monday, still nothing on Wednesday..just keep telling me it’s verified! Frustrating. If they could sort out the withdrawal timescale, would be a good site.” 3/5⭐
What Rating Our Experts Gave Gala Casino
Rating Out of 54.4
- Usability & Design
- Games & Providers
- Bonus & Promotions
Key Features of Gala Casino
- Live Dealer Games
- Top slots
- Various existing player promotions
- Fast withdrawal times
Missing Features of Gala Casino
- No sports betting options
- Doesn’t accept Bitcoin
A Closer Look at the Company Behind Gala Casino
Gala Casino is part of Entain plc, one of the biggest names in global online betting and gaming. Founded in 2004, Entain runs a huge portfolio of household brands including Ladbrokes, Coral, bwin, and partypoker. The group operates in over 20 regulated markets worldwide and is listed on the London Stock Exchange.
For players, this backing matters. It means Gala Casino sits within a stable, publicly listed group that’s held to high standards of financial security, compliance, and responsible gambling. Entain’s long track record also brings the reassurance that this is a well-resourced operator rather than a short-term start-up.
Guide to Claiming Your Gala Casino Welcome Offer and Opening a New Account
Getting started at Gala Casino only takes a few minutes. The process is straightforward and designed with UKGC compliance in mind. Here’s how to sign up:
- Click our secure link and hit the “Join Now” button on the Gala Casino homepage.
- Enter your details: full name, date of birth, and email address.
- Add your contact information including mobile number and residential address.
- Set up your account login with a secure password.
- Make a qualifying deposit (£20 minimum) to unlock the welcome bonus.
- Verify your account by uploading the required documents (passport/driving licence, proof of address, and payment method).
As with all UKGC-licensed casinos, verification is mandatory before you can withdraw winnings. From our test, the KYC process was completed within 48 hours, and once verified, deposits and gameplay were seamless.
Gala Casino: Our Verdict
Overall, Gala Casino strikes a good balance between slot variety, progressive jackpots, and polished live dealer tables. Backed by Entain, it offers secure banking, responsive customer support, and strong licensing credentials. The mobile app covers the gaps left by the slower-loading browser site, so it’s a reliable option for play on the go.
The main drawbacks are the lack of a structured loyalty scheme and limited ongoing promotions compared to rivals. That said, with daily rewards, tournaments, and regular free spins, there’s still enough to keep casual and regular players engaged.
If you’re looking for a safe, UKGC-licensed casino with a proven track record, Gala Casino is well worth considering.
Gala Casino Sister Sites
As part of the Entain portfolio, Gala Casino has several well-known sister brands that share the same standards of licensing, payments, and player protection. These include:
- Foxy Games
- Ladbrokes Casino
- Coral Casino
- Gala Spins
- Gala Bingo
- Cheeky Bingo
- Bwin
These sites each focus on slightly different experiences (bingo, sports, or casino-first), but they all benefit from Entain’s secure payments and player protections.
FAQ
- Is Gala Casino safe? Yes. It’s licensed by the UKGC (licence no. 54743) and run by Entain, a FTSE-listed operator.
- What games can I play at Gala Casino? Over 700 slots, jackpots, table games, and a full live dealer section.
- Does Gala Casino have a mobile app? Yes – free to download on both iOS and Android. A mobile browser version is also available.
- What’s the minimum withdrawal at Gala Casino? Just £5, with e-wallets paying out within hours once verified.
- Does Gala Casino have a loyalty programme? No – there’s no structured VIP scheme, though daily promos like the Rewards Wheel provide ongoing rewards.
